About Us

Who We Are

The team at Encompass Housing
Plumber repairing pipes in bright kitchen

Encompass Housing CIC is a not-for-profit organisation providing supported housing combined with proactive housing management.

Our aim is to provide safe, well-managed homes where tenants feel respected, supported and able to live independently. We work closely with care providers, commissioners and other professionals to ensure tenants live in stable housing environments that support their wellbeing.

  • Regular property visits and welfare checks
  • Practical tenancy support and guidance
  • Liaison with care providers and professionals
  • Property maintenance coordination
  • Ensuring homes remain safe and compliant
  • Treating all tenants with dignity, fairness and respect

What We Do

Supported Housing & Housing Management

Our structured approach ensures tenants remain secure in their homes while maintaining independence.

Supported Housing

Safe, well-managed homes designed for people who need additional support to live as independently as possible within their communities.

Tenancy Support

Practical tenancy guidance, assistance with housing-related matters, and regular welfare checks to help tenants maintain successful tenancies.

Property Management

Proactive property oversight, maintenance coordination, and compliance checks to ensure homes remain safe, suitable and well-maintained.

Partner Liaison

Active collaboration with care providers, commissioners and health and social care professionals to ensure housing environments support individual needs.

Safety & Compliance

Ensuring all properties meet regulatory requirements, with regular safety checks and prompt response to maintenance issues and concerns.

Wellbeing Focus

Housing management built around the principle that everyone deserves a safe, stable home — promoting independence, dignity and long-term wellbeing.

How We Work

Our Collaborative Approach

Successful supported housing relies on strong collaboration. Our work is built around a simple principle — everyone deserves a safe and stable home.

Man in salmon hoodie supported another in yellow jacket with headphones

Initial Referral & Assessment

We work with care providers, commissioners and social care teams to understand individual housing needs and identify suitable supported housing solutions.

Property Matching & Setup

We source and prepare appropriate accommodation in partnership with landlords, ensuring properties meet the standards required for supported living.

Ongoing Housing Management

Our team delivers structured housing management — regular visits, welfare checks, tenancy support and maintenance coordination — throughout the tenancy.

Collaborative Partner Working

We maintain active relationships with all involved partners, sharing information and coordinating support to create housing environments that enable independence.

Local Authorities Care Providers NHS & Social Care Families & Advocates

Tenants

Report a Repair

If there is a problem in your home, it is important that you report it to us as soon as possible so we can arrange for it to be resolved. Our team works to ensure properties remain safe and well maintained. Issues you may need to report include:

  • Heating or hot water problems
  • Plumbing issues
  • Electrical faults
  • Damage to doors, windows or locks
  • General maintenance concerns
Online Tenant Portal Submit repairs online - quick and easy
Telephone 03301 338 898 Speak directly with our team
Email hello@encompasshousing.co.uk For non-urgent repair requests

Landlords

Partner with Encompass as a Landlord

English high-roof bungalow

Encompass Housing works with landlords who are interested in providing suitable accommodation for supported housing. We offer professional housing management and work closely with landlords to ensure properties are well maintained and appropriate for supported living.

Discuss a Landlord Partnership

Our Partners

Working Together

Encompass works closely with a range of organisations to create housing environments that allow individuals to live safely within their communities.

Local Authorities Commissioners & Councils
Care Providers Support & Care Organisations
Health & Social Care NHS & Social Work Teams
Families & Advocates Personal Support Networks

Get In Touch

Contact Us

If you would like to learn more about Encompass Housing or discuss partnership opportunities, please get in touch with our team.

Telephone 03301 338 898

Send Us a Message

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